At INFINITY INFOSOFT PTE LTD, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website or use our services.

By accessing our website or engaging with our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1. a) Personal Information

When you contact us, submit inquiries, or engage our services, we may collect:

• Name
• Email address
• Phone number
• Company name
• Job title
• Billing and payment information
• Any other information voluntarily submitted

1. b) Technical & Usage Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Operating system
• Pages visited
• Time and date of visits
• Referring website addresses

We may also use cookies and similar technologies to improve your experience (see Section 6).

2. How We Use Your Information

We use your information to:

• Provide and deliver our services
• Respond to your inquiries and support requests
• Send important updates and service-related notifications
• Improve our website and services
• Customize user experience
• Conduct research, analysis, and service improvements
• Comply with legal obligations

We do not sell, rent, or trade your personal data to third parties.

3. Sharing of Information

We may share your information with:

• Authorized employees and contractors who need it to perform their job
• Trusted third-party service providers who help us operate our business (e.g., hosting, analytics, payment processing)
• Government authorities or law enforcement when required by law or in response to legal requests

All third parties are required to maintain confidentiality and data protection standards consistent with this policy.

4. Data Retention

We retain your personal information only as long as necessary to:

• Fulfill the purposes for which it was collected
• Comply with legal and regulatory obligations
• Resolve disputes and enforce our agreements

5. Data Security

We implement reasonable physical, administrative, and technical safeguards to protect your data from loss, misuse, or unauthorized access. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies & Tracking Technologies

Our website may use cookies and similar tools to:

• Understand how visitors interact with the site
• Analyze website performance and improve functionality
• Personalize user experience

You can manage your cookie preferences through your browser settings.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, update, or delete your personal data
• Object to or restrict data processing
• Withdraw consent at any time
• Request a copy of your personal information

To exercise any of these rights, please contact us using the information below.

8. International Data Transfers

As a global company, your information may be transferred and processed in countries outside your own, including jurisdictions that may not have the same level of data protection laws. We take appropriate measures to ensure your data remains protected.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites.

10. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this page periodically for the latest information on our privacy practices.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

INFINITY INFOSOFT PTE LTD
Singapore UEN: 202007334H
📧 Email: [contact@infinfosoft.com]