Mobile food delivery app development

Our main objective was to present a restaurant app development solution that differentiated our client from the competition. Ultimately, by combining beautiful UX/UI design with eye-catching layouts, we ensured a positive customer experience.

This app has two user roles – customers who order food and couriers who deliver it. Upon downloading the app, users must complete the registration process and fill in their email or phone number. Afterward, they can access the menu and add their favorite dishes to the cart. Once the server gets a notification about a new order, it estimates the time needed to prepare meals and sets a reasonable delivery time. Every 30 seconds, the app informs restaurant employees about new orders, which are automatically registered on the server.

Through an interactive map integrated into a mobile app, customers can track the progress of their orders, and couriers can plan their routes efficiently. Additionally, we integrated an AI-powered voice assistant that provides human-like responses and notifies couriers about traffic jams, road repairs, or other events based on data from interactive maps. With these advanced features, the application increases delivery speed, reduces fuel expenses, and builds customer trust.

Furthermore, our specialists powered the app with the following features:

• Multiple payments

Our project team ensured the capability to pay for delivery services through cash, plastic cards, and digital wallets. To conduct quick payments, we integrated safe payment gateways and eliminated the risk of security breaches.

• ETA updates

A modern built-in GPS module allows users and delivery staff to track the orders’ progress and estimate the arrival time.

• Live order tracking

Besides tracking the delivery live, customers can check the progress of food preparation in the restaurant before the order is sent to the courier.

• Online chat

Whenever there is something wrong with an order, or if the customer wants to query any issue, they can contact the support team that responds quickly and comprehensively.

• Smart suggestions

The app can recommend new dishes based on the customer’s order history and favorite flavors.

• In-app push notifications

The app sends useful and up-to-date information (special instructions, changes in the working procedures, terms of bonuses and promotions, etc.) to customers on a regular basis.

Food ordering website development

As part of our efforts to increase the client’s online presence, our project team developed a website. Visitors can view menus, make reservations, participate in promotions, and learn more about corporate events and brand stories.

We ensured a beautiful design and comprehensive navigation of the website.

• Secure instant payments

The feature links the customer’s website, the payment processor, and banks that operate transactions. Users are directed to the payment page when they place an online order. The data is then automatically encrypted and sent between the customer’s website and the internet browser. The issuing bank conducts settlement after the payment system, and the bank acquirer approves the transaction.

• Online reservations and ordering

By indicating the day, time, and number of personas, customers can easily book a table. When there are seats available, they receive notifications that their reservations have been approved. Furthermore, customers can place orders for pick-up or delivery through the website.

• Contact form

Our project team implemented a “Contact us” form that includes restaurants’ addresses, phone numbers, email addresses, and hours of operation.

• Illustrated menu

Since people eat with their eyes, our team added high-resolution mouth-watering photos of dishes. We provided descriptions of the food items with ingredients, preparation details, and dietary restrictions (vegetarian, gluten-free, etc.) to make browsing through the menu interesting and informative.

• Brand story

There is an exciting story behind every successful venture. Aside from information about the client’s major milestones, we also created sections with information about the recognition from the restaurant community, awards, and photos with celebrity guests.