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// INFINITY INFOSOFT
Robotic process automation in banking
Infinity InfoSoft has integrated RPA into the banking ecosystem to automate SOX and ITGC controls, reducing the need for manual effort.
Client
Our customer is a large American bank operating in the financial sector. Founded 50 years ago, the customer offers personal accounts, credit cards, mortgages, and loans to individuals and businesses.
Detailed information about the client cannot be disclosed under the provisions of the NDA.
Automated control execution
Initially, we meticulously analyzed the client’s existing control activities to identify potential candidates for banking automation. Using Workfusion’s RPA platform, we developed new automation workflows tailored to the client’s specific SOX-relevant controls. Through RPA, our software engineers ensured a consistent and error-free control execution process, thus reducing compliance risks and improving audit outcomes.
Automated data extraction
Another significant challenge for the client was manually extracting data from various documents such as financial statements, invoices, and audit reports. As a perfectly fitted solution, we utilized optical character recognition (OCR) to recognize and convert text from scanned documents, images, or other visual content into editable and searchable data. Then, our vetted specialists seamlessly incorporated the extracted data into the relevant control execution workflows, ensuring accuracy and consistency and improving the automated processes’ reliability.
RPA scripts
Our team developed a comprehensive set of RPA scripts to execute each specific SOX control efficiently and deliver tailor-made automation without human oversight. We collaborated closely with the client’s teams throughout the development phase to gather mission-critical data and validate the scripts’ functionality. Through an iterative development process, we fine-tuned the RPA scripts to adapt to any changes and updates to the customer’s control activities.
RPA debugging
In pursuing a smooth and error-free automation experience, our team diligently monitored and addressed any errors encountered during the RPA runs. We implemented comprehensive error-handling mechanisms to identify and diagnose potential issues within the RPA scripts. By continuously monitoring the automated processes, we swiftly addressed any anomalies, mitigating the risk of compliance lapses and ensuring consistent control execution.
Integration & documentation
We achieved a cohesive and efficient workflow by integrating the RPA platform with the customer’s financial systems, proprietary software, and other platforms. With this seamless integration, the automated processes uninterruptedly interact with the bank’s core systems, leveraging existing data and functionality.
Additionally, our team created comprehensive documentation covering the RPA workflows, scripts, OCR integration methods, and system interfaces to ensure knowledge transfer and long-term sustainability. As a result of this concise and clear documentation, the bank’s internal teams were able to understand and maintain automated processes effectively over a long distance.
Technologies
Back-end
Python, Java, Groovy, RegEx, Bash, PowerShell
Front-end
JavaScript, HTML, CSS, JQuery, XML
RPA
Workfusion
Integrations
REST, SOAP, Oracle, SharePoint, Jira, Confluence
Web
Selenium, XPath
Cloud
S3 (Amazon Simple Storage Service)
Why Choose INFINITY INFOSOFT?
- ✅ Established Expertise: Backed by years of experience and industry best practices.
- ✅ Global Reach: Local presence in Singapore with international delivery capabilities.
- ✅ Client-Centric Approach: Your goals drive our strategy and execution.
- ✅ End-to-End Service: From strategy to support—we’re with you at every stage.
- ✅ Innovation-Driven Culture: Constantly evolving to keep you ahead of the curve.
24/7 Global Support
We hire and build your own remote dedicated development teams tailored to your specific needs.
At INFINITY INFOSOFT, we believe software is more than just technology—it’s a transformative force that empowers businesses and reshapes industries. Partner with us to unlock your digital potential.